DF Legal LLP

Why use DF Legal LLP

The Lexcel quality mark is proof of legal excellence awarded by the Law Society for effective and responsible client care. The firm is assessed annually to ensure that it is well equipped to deliver the highest standards of client care.

In order to maintain high levels of quality DF Legal send out customer care questionnaires to all clients upon completion in order to ascertain what areas the client thinks DF Legal excel in or need to improve.

Feedback from these questionnaires show that: -

  • 97% of clients would instruct DF Legal again;
  • 90% stated that the fees were accurately described to them at the beginning of the transaction, and that the process was comprehensively explained at the outset and during the transaction;
  • The majority of those who returned the questionnaires stated that DF Legal had been recommended to them, and that they would in turn recommend DF Legal.
  • DF Legal is currently the only firm of solicitors in Tewkesbury to have achieved the Lexcel award, whilst there is only one other firm in Ledbury who have also achieved this mark of quality.

    To find out more about Lexcel visit www.lawsociety.org.uk

DF Legal LLP Solicitors